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Eggstein+ Help Desk

Looking for coop care? You've come to the right place.
 Browse by topic or product below to find expert answers.

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • How many chickens can live in the Coop?
    The Coop (fully assembled with the attached run and base) comfortably accommodates up to up to 6 chickens, providing 28 square feet of total floor space, 2 nesting areas, and 60 inches of roosting space.
  • What sort of yard do I need?
    We're animal lovers here, so we recommend at least 10 square feet per chicken. Whether your yard is small or large, as long as there's some grass, it's likely ready for a coop. Just ensure the spot receives ample sunlight throughout the day and is within 15-20 yards of a WiFi hub to ensure a strong signal. Essentially, if you have 100 square feet of grass (roughly the size of a parking spot) and WiFi access, you're all set!
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • What all does my Coop purchase come with?
    Chicken-farmer-starter in a box. Every Coop purchase includes everything you need to get started: a durable, elevated coop with an optional steel run, automatic door system, dual WiFi cameras, feed and water containers and your first set of compostable litter trays. Here’s everything what you’ll get: (1) Smart Coop + Steel Run (or on Base, depending on selection) (2) Smart WiFi Cameras (1) Pre-Installed Automatic Door (2) Detachable Feed/Water Canisters (6) Custom-fit Litter Trays
  • What makes the Coop "smart"?
    The Coop is the ultimate backyard brainiac - built for anyone, newbies to long-time chicken people. From the comfort of your phone, you can manage every cluck and feather of your backyard brood. It packs a punch with CluckWatch AI—trained on millions of images to spot pesky predators before they make a move. Watch your flock day and night with crystal-clear 1080p dual WiFi cams, and let the automatic door handle the sunrise and sunset shuffle. It’s chicken care, reimagined.
  • What is Eggstein+?
    Eggstein+ is our monthly membership that fully unlocks the genius of your Coop for just $7 a month. This membership powers key features such as Albert Eggstein’s AI for 24/7 monitoring and CluckWatch Predator Detection, alongside essential services like 1080P HD streaming and full-color night vision. Designed for ease and peace of mind in chicken keeping, it's unbeatable value at less than $.30 a day. Membership is required for the initial 12 months to ensure your Coop performs at its best.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

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